Returns Policy
We want you to love what you purchase! That’s why we offer a straightforward 5-Day Returns Policy for eligible items.
Eligibility for Returns
Items can be returned within 5 days of delivery, but only under the following conditions:
- Misprinted Items: The design or text is incorrect or unclear.
- Damaged Items: The product has visible damage upon delivery.
- Defective Items: The product doesn’t function as intended.
If the product matches your order details and is delivered in good condition, it will not qualify for a return.
How to Initiate a Return
To request a return:
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Contact Us: Email services@kryln.com with the following:
- Photographs of the damaged/defective item.
- A picture of the packaging, with the shipping label and your details clearly visible.
- Verification: Our support team will review your request and confirm whether it qualifies for a return.
- Refund/Exchange: Once approved, we’ll process your refund or exchange. Refunds will be credited to the original payment method used for purchase.