Order Processing and Shipping Policy

Order Processing and Shipping Policy

 

Order Processing

We understand that timely delivery is important to you! At Kryln.com, we strive to process your orders efficiently:

  • Processing Time: Most orders are dispatched within 3-6 business days of being placed.
  • Business Days: Processing occurs from Monday to Friday, excluding public holidays.

If there’s any unexpected delay, we’ll notify you via email with updated information about your order.


Shipping Timeline

We partner with reliable courier services to ensure your products reach you promptly:

  • Delivery Timeline: For most serviceable pin codes, delivery typically occurs within 7-9 business days from the date of dispatch.
  • Some remote or hard-to-reach locations may require additional time for delivery.

We’ll provide a tracking link once your order is shipped, so you can monitor its progress in real time.


Delivery Issues

If you encounter any issues with delivery, here’s what to do:

  1. Time Frame: Report the issue to us at services@kryln.com within 2 days of receiving the product.
  2. Required Details: Share your order ID and a brief description of the issue.

We regret that we cannot assist with delivery issues reported beyond this 2-day window if the courier service declines to investigate.